Terms of Service

At Suppamarket, we prioritize your satisfaction and strive to provide high-quality products. Please review the following terms regarding replacements and other important notices:

Replacement Policy: Replacements will only be provided if you receive a product in an unusable condition.

Important Notices:

Color Variations: Due to variations in monitor and phone screen color configurations (brightness/contrast settings), a slight difference in colors may occur. Replacements will not be provided for color differences. We appreciate your understanding that colors may appear slightly different on different screens.

Product Material: Please read the product descriptions carefully regarding the material before placing your order. The material of each product is clearly mentioned in the descriptions. Replacements will not be provided if the wrong material is ordered.

Product Reference Photos: Please review the reference photos on the product page, which show how the product looks from the top, bottom, and sides. There will be no replacements if you had different expectations based on not viewing the side images. Rest assured, our products are designed to be protective from all four sides, with raised lips on the top and bottom to protect your phone from potential falls.

Once a replacement request is approved, we will dispatch a brand new replacement product within 24 hours of approval.

Thank you for choosing Suppamarket. We appreciate your understanding and cooperation.